Privacy Policy

Effective Date: 01/01/2025

Welcome to Luna Bar & Bistro (“Company,” “we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website lunabarbistro.com and purchase our products.

1. Information We Collect

When you visit our website or make a purchase, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
  • Account Information: If you create an account, we store your login credentials and purchase history.
  • Transaction Data: Details of your purchases, payment methods, and order history.
  • Technical Data: IP address, browser type, device information, and browsing behavior.
  • Cookies and Tracking Technologies: We use cookies to enhance user experience and track website performance.

2. How We Use Your Information

We use the collected information to:

  • Process and fulfill orders, including payments and shipping.
  • Improve website functionality and user experience.
  • Provide customer support and respond to inquiries.
  • Send promotional offers and marketing communications (you can opt-out at any time).
  • Prevent fraud, enforce terms of service, and comply with legal obligations.

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Payment processors, shipping companies, and IT service providers to complete transactions.
  • Legal Authorities: When required by law, to comply with legal processes or protect our rights.
  • Business Transfers: In case of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

4. Security of Your Information

We take reasonable security measures to protect your personal data. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and avoid sharing sensitive information via unsecured channels.

5. Your Rights and Choices

You have the following rights regarding your personal data:

  • Access, correct, or delete your personal information.
  • Opt-out of marketing communications.
  • Restrict or object to certain data processing activities.
  • Request a copy of your data in a portable format.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to read their policies before sharing any information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at: Here